United States Orders:

Standard Express: In-stock merchandise will normally arrive in 3-6 business days after the order is received. Orders are shipped via USPS and/or FEDEX.

For Guaranteed or Overnight Freight please call Sportsman's Toy Store at (252) 638-5600.

PLEASE NOTE THE FOLLOWING:

• Overnight Air Express orders placed after 11:30 AM Eastern Time will ship the following business day.
• Alaska, Hawaii, and US Territories allow 1-2 additional business days for delivery.
• Business days do not include weekends or holidays.
• Guaranteed Express orders placed after 5 PM Eastern Time will be processed the following business day.
• Shipping Dates valid for in-stock items only.

NOTE: The amount of Gift Certificates being purchased is not included when calculating Standard Express shipping charges.

• Large and/or heavy items will require additional shipping charges.

Other Shipping Information:
(United States)

• Shipping Restrictions & Messages are viewable after adding items to your basket or during the time of checkout when ordering on-line.
• Some items are shipped directly from our vendors Allow additional time for delivery. Returns may be subject to a manufacturer restocking charge.
• International Customers need to call prior to ordering.
  

Sportsman's Toy Store Return Policy

Every item we sell comes with 100% satisfaction guarantee. If you are not completely satisfied with your order when it arrives, we'll refund your money or exchange any item.

Simply fill out the return form on the Packing List included with your order. Use the return shipping label provided and send the package FEDEX ground or US Postal Service parcel post. For your protection, please insure the package for its full value. COD's are not accepted. Send Returns and Exchanges to:

Sportsman's Toy Store RETURNS
2551 US Hwy 70 E.
New Bern, NC 28560

If the package was damaged in shipment, is a perishable item, or was drop shipped directly from the manufacturer, please call Customer Relations at 1-252-637-5100 or contact us by e-mail before returning. Some products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.

If we made a mistake on your order, your return surface shipping will be reimbursed.

The returns department requests that you allow 2-3 weeks turn around time for the issuance of credit or for the shipping of an exchange.

If you need to return a gift, or have misplaced your packing list and would like to print a new return form, please call (252) 637-5100.

All items advertised are warranted against defects in workmanship and/or materials.

Contact Information
Sportsman's Toy Store
2551 US Hwy 70 E.
New Bern, NC 28560
252-638-5600 - phone
252-637-6800 - fax

sales@sportsmanstoystore.com
earl@sportsmanstoystore.com
trollingmotors@sportsmanstoystore.com
www.SportsmanToyStore.com

Earl Dail, President